Duration

• Suri offers a warranty period of One year for jewelry items.

Coverage

• Warranty covers Manufacturing Defects in Materials and workmanship for a period of one year from the date of purchase.

Services Provided Under Warranty

Repair or Replacement :

• Suri may choose to Repair the defective item or replace it with an identical or comparable piece.

Cleaning :

Professional Cleaning :

• By Bringing the piece to Suri a complementary cleaning can be done every 6 months.

Adjustment :

• Suri provides a life time change for a ring size.

Exclusions and Limitations

Normal Wear and Tear :

• Gradual deterioration, Scratches, abrasions or Change in Appearance due to regular wear.

Damage from Accident or Misuse:

• Impacts, Crushing or Mishandling.
• Exposure to chemicals, extreme temperature or magnetic fields.

Unauthorized Repairs or Modifications:

• Any work done by non-Suri authorized repair center voids the warranty

Loss or Theft:

• The Warranty does not cover lost or stolen items

Leather or wood used design:

• Wear and tear on leather or wood for any jewelry are not covered.

Addition material cost:

• Any additional material cost during the resizing are not covered.

Maintenance Recommendations Regular Servicing:

• Suri recommends regular maintenance to ensure longevity
• Periodic cleaning and inspection of setting to prevent stone loss.

Care Guidelines:

• Remove Jewelry during activities that may cause damage
• Store pieces individually to prevent scratching and stone loss
• Avoid exposure to harsh chemicals and environments
• Additional Services ( May Incur Costs)

Post-Warranty Repairs:

• Suri provides estimates before proceeding.
• Replacement Certificates:
• In case of lost documentations
• Suri may Issue duplicates under certain condition. Important

Record Keeping :

• Keep all the receipts, warranty cards, and service records in a safe place.

Transferability:

• The warranty is generally valid for the original purchaser but may be transferable if the item is gifted, provided the documentation is passed along.

Authenticity:

• Only genuine Suri products purchased from Suri or authorized retailers are eligible.

Contact Information:

• For question and clarifications, contact Suri customer service or visit.